White Papers: Cloud

Public, private and hybrid clouds are vital to the modern technology professional – we examine the issues and consider the business cases.

Understand the gains—or pains—of moving your workloads to the cloud

The actual value that cloud computing can deliver to your organization varies with the application. When applied to the right workloads, cloud can deliver on promoted value. When applied to the wrong workloads, cloud’s value over traditional delivery models can be diminished or lost altogether. This workshop is designed to require 2–3 hours of time […]

Multi-cloud Strategies Are on the Rise

With most organizations currently using public cloud infrastructure in the form of Infrastructure as a Service (IaaS) or Platform as a Service (PaaS), building an effective Availability strategy is becoming more and more of a priority. ESG recently surveyed 318 mid-market and enterprise IT decision makers in North America to better understand the current trend […]

Cloud Managed Services: A comparison guide

Which workloads are best for a managed cloud? Enterprise-grade workloads of all shapes and sizes are a good match for managed cloud services. More and more, that means leading ERP platforms like SAP, as part of a digital transformation strategy. The ideal fit is workloads that scale up and down periodically, requiring extra capacity from […]

Clark Integrated Technologies Case Study

Clark Integrated Technologies has become one of Scotland’s leading managed service providers since its founding in 1991. Providing an array of services to a broad client base, CiT relies on the power of seamless solutions to help them provide outstanding support. The CEO credits the ConnectWise Business Suite for helping the MSP triple in size.

IT Service Excellence Tool Kit

Description: The IT Service Excellence Toolkit outlines best practices to ensure client satisfaction, and includes powerful tools for your success, including a sample service agreement, client onboarding checklist and more. This comprehensive guide covers every aspect of succeeding as an IT service professional. Rely on it for deep dives into critical parts of your business, […]

MSP Webinar : How to become GDPR compliant With Clark IT

GDPR is the new data law that goes live on 25th May 2018. It will have wide reaching affects for all businesses who collect, manage, process, and store personally identifiable and sensitive data for EU citizens — anywhere in the world. So the question is: are you ready for GDPR? In this webinar, Austen Clark, […]

Providing full business services and how we helped Hollinbay

IT support specialist Hollinbay Consultancy Services has switched to a robust backup provision from Yorkshire-based Vapour Cloud, for both the company and its client base. Supplying IT infrastructures to SMEs throughout the region, Leeds-headquartered Hollinbay procured a new circuit from Vapour for its own offices at the start of 2017. The move from a traditional […]

WEBINAR Learn How Buying & Selling Businesses Can Mean Huge Growth

Join John Whitty—CEO of Solar Communications—as he connects with David Bellini—President & Managing Director, ConnectWise International—for an in-depth look at mergers and acquisitions and how they can grow your business. This informative webinar will help guide you on the road to M&A, plus you’ll tackle the importance of having an effective succession plan for your […]

Protect Your Client’s Data

As an MSP, you have been long aware that your clients need to increase and standardize their IT security defense, in order to decrease the risk of cyberattacks and possible regulatory fines. But with the tactics of cybercriminals becoming increasingly harder to detect and stop-and the face of regulations constantly changing-how are you supposed to […]

Are You Ready for GDPR?

The General Data Protection Regulation (GDPR) has been built to strengthen data protection for individuals living inside of the European Union, and also addressing the export of data outside of the EU. While this is great for individuals in the EU, MSPs that handle data for customers are facing a new era of change in […]