Motorola Solutions has won a £6m contract to supply Lincolnshire Police with the UK’s first cloud-based control room solution.
The technology, procured by the force’s outsourcing partner G4S, has been designed to enable control room operators to respond faster to 999 calls and give frontline officers remote access to criminal databases.
Lincolnshire Police is already using Motorola Solutions’ Pronto mobile app to help manage frontline officers, but the control room solution now connects the app to the Police National Database (PND), providing officers with access to millions of custody records.
The system also brings together different control room functions, such as contact management, computer-aided dispatch, mapping and call logging, for the first time.
Lincolnshire’s Police and Crime Commissioner, Marc Jones, said: “It has been a high priority for me to ensure frontline officers can be deployed quickly, with the right equipment, and to spend as much time as possible in the field reassuring communities, preventing and fighting crime.”
He added: “[The system] will allow the chief [constable] to get assistance to those in need quicker than ever before – and armed with the right information to handle the situation.”
Commenting on the deal, John Whitwam, managing director, G4S Policing Services, said: “We are pleased the G4S Strategic Partnership with Lincolnshire Police will enable Lincolnshire to be at the forefront of technology, supporting officers and staff to make the best decisions by being better informed.”
Last year, the biometrics commissioner – Paul Wiley – warned that the public is increasingly at risk of being unfairly targeted by police as a result of the PND.
A judge ruled more than six years ago that it was illegal to retain innocent people’s facial images, but a Home Office review published in February last year said police should delete images only if the subject asks them to do so. It’s believed that the images of hundreds of thousands of people who have been taken into custody but never charged remain in the database.