For any technology provider, capturing billable hours can be arduous and daunting – but it doesn’t have to be. It’s critical to keep your resources as billable as possible. The standard industry goal is to keep techs at least 80% billable. If they’re not at 80%, you’re not utilizing your resources efficiently enough and sacrificing profitability. Utilizing these five time-tested best practices can make your technology services business more efficient and productive.