Datto’s 2018 State of the MSP Report

2018 MSP Challenges and Trends, Stat-by-Stat

Datto surveyed roughly 2,300 managed service providers (MSPs) worldwide about their day-to-day lives. The result: a wealth of statistics about the state of today’s
MSPs, including everything from basic demographics and media consumption preferences to business goals and challenges.
With Datto’s Global State of the MSP Report, we aim to provide an accurate profile of managed services today, the good, the bad, and the ugly. By sharing these insights
with the channel, we aim to spread awareness about the struggles of today’s IT service providers and offer the community a variety of resources and solutions for
mitigating these common pain points.