When managed well, process improvement programs can fuel efficiency, engagement, profitability, innovation and growth. But how do you make sure you gain the necessary buy-in to kick start your process improvement efforts, and then make sure they’re sustained – not just a flash in the pan?
When you make continuous business process improvement part of your DNA, not just a one-off project, your staff, customers and the bottom line of your business all benefit. But according to global process improvement thought leader Craig Reid, that’s easier said than done.
One of the hardest parts of bringing business process improvement to life is building a compelling case to get the initiative up and running in the first place. To make the changes successful, it takes a structured approach to get staff at all levels of your organization involved and motivated.