Whether companies are outsourcing to reduce or control operating costs, free up internal resources, or streamline time-consuming functions, it’s clear that the potential benefits for businesses are plentiful.
As more companies look to offload tasks, the demand for managed service providers (MSPs) is going to skyrocket. Beyond 2018, there will be plenty of challenges for MSPs, from emerging technology and evolving security threats to changes in customer demands. In order for MSPs to thrive, all of these challenges will need to be successfully navigated.
This whitepaper outlines the results of a survey into 150 MSP decision makers, looking at the current landscape of the managed services industry, the challenges of offering managed services, and how organisations are moving with the times.