MSP COVID-19 Playbook: CHAPTER 3 Securing Company Customers UK

SECURING YOUR COMPANY AND CUSTOMERS IN THIS NEW REMOTE ENVIRONMENT

In a recent study, we learned that 74% of MSPs have suffered at least one cyber
attack and a lack of skills and resources have left them ill-prepared to deal with
attacks—either on their customers or themselves. And even if they were prepared
yesterday, today’s remote work environment has introduced new complexities.
In order to continue in your role as a trusted advisor to your customers, you
MUST become more well-versed in cybersecurity—particularly now as the secure
perimeter you’ve maintained is dissolving and threat actors are increasing their
activities. In addition to the security training we discussed in Chapter 2, it is critical
that MSPs focus on processes and tools as well.